About this course
Business process management training will help organizations leverage processes to achieve their goals and be successful. While a business that can successfully manage its processes is able to maintain a competitive edge. It will also increase productivity and efficiency and decrease costs.
This business process management training course will concepts and tips to be more process-oriented. It will also let participants learn how business processes can help improve their company’s bottom line. They will also learn a higher level of quality and consistency for customers
Business Process Management (BPM) is how a company creates, edits, and analyzes the predictable processes that make up the core of its business. Each department in a company is responsible for taking some raw material or data and transforming it into something else. There may be a dozen or more core processes that each department handles.
Managing business processes is a huge challenge in most organizations. Businesses aren’t investing enough effort in streamlining their business processes due to the lack of awareness about its repercussions. Here’s a definitive guide to managing your business processes with the help of automation.
Things You Might Need for this Course
Course Objective
- Define business process management and related concepts
- Recognize the vital role processes play in a business
- Appreciate the role of technology in process management
- Develop a vision to guide process improvement
- Understand how to design or enhance an existing process using the business process lifecycle
- Construct a process map
- Perform what-if analysis
- Implement and monitor process changes
- Identify how Lean and Six Sigma methods can assist in managing and improving processes
- Use a variety of tools and techniques to eliminate waste and redundancies
Modules
Business Process Management Training Course - Lesson 1
The Fundamentals of Business Process Management
- To begin, participants will learn about three concepts that are closely tied to business process management:
- business analysis
- enterprise content management
- business process re-engineering
Business Process Management Training Course - Lesson 2
Defining Business Process Management
- Next, participants will learn what business process management is, where it originated from, and what some of the benefits are.
Business Process Management Training Course - Lesson 3
Reflecting on Processes
- In this session, participants will review their pre-assignment.
Business Process Management Training Course - Lesson 4
The Business Process Life Cycle
- This session will introduce the business process life cycle, which will form the basis for the rest of the course.
Business Process Management Training Course - Lesson 5
The Vision Phase
- The first phase of the business process life cycle is Vision. This session will cover ways to create and share a vision, and why it is important for process improvement.
Business Process Management Training Course - Lesson 6
The Design Phase
- The second phase of the business process life cycle is Design. This session will explore how to gather information, define a problem, model as-is and to-be processes, and establish functions.
Business Process Management Training Course - Lesson 7
The Modelling Phase
- The third phase of the business process life cycle is Modelling. In this session, participants will learn how to review and analyze process maps and use iterative testing.
Business Process Management Training Course - Lesson 8
The Execution Phase
- The fourth phase of the business process life cycle is Execution. This session will take participants through all aspects of the Execution phase, including implementation, automation, business rules, and workflow engines.
Business Process Management Training Course - Lesson 9
The Monitoring Phase
- The fifth phase of the business process life cycle is Monitoring. This session will share ways to monitor processes, including the balanced scorecard, business activity monitoring, and process mining.
Business Process Management Training Course - Lesson 10
The Optimising Phase
- The final phase of the business process life cycle is Optimising. This session will cover ways to optimize processes, including the business process improvement cycle, Lean methodology, and Six Sigma theory.
Business Process Management Training Course - Lesson 11
Workshop Wrap-Up
- At the end of the course, students will have an opportunity to ask questions and fill out an action plan.
